Boston Fixer LLC Service Guarantee

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At Boston Fixer LLC, we are committed to providing reliable and professional appliance repair services. We stand behind our work with a 90-day Service Guarantee, covering labor and parts used during the original service appointment.

 

What Our Guarantee Covers

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• 90-day coverage on labor and any parts supplied and installed by Boston Fixer LLC.

• If a part we installed fails within the guarantee period, we will replace it at no additional cost.

• Guarantee service will be provided by the original technician whenever possible, unless unavailable.

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What Our Guarantee Does Not Cover

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• Damage or new issues unrelated to the original repair.

• Repairs performed with customer-supplied or used parts.

• Appliances that are later serviced or modified by another company or individual.

• Issues caused by mishandling, improper use, or neglect of the appliance.

• Units located outdoors, in non-climate-controlled spaces, or exposed to infestations (e.g., pests).

• Cosmetic damage (such as scratches, dents, or paint).

• Manufacturer defects outside of our repair work.

• Refrigerant replacement (unless the original issue was specifically refrigerant-related).

• Inspection-only or diagnostic appointments where no repair is performed.

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Service Call Fee

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All service calls include a $79 diagnostic fee, which will be applied toward the cost of repair if you choose to move forward with the service.

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Maximum Liability

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In cases where our Service Guarantee applies, Boston Fixer LLC’s maximum liability is limited to $750 per service.

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Scheduling a Guarantee Service

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To schedule a service under our guarantee, please contact us directly at:
📞 (857) 395-4905
or visit www.bostonfixer.com